Simplify the device
Remove unused apps, enlarge text, keep important contacts on the first screen and turn off non-essential notifications. A printed one-page guide with photographs can be easier than written technical instructions.
Use technology with consent
Reminders, location tools and monitoring devices can affect privacy and independence. Involve the person as fully as possible and choose the least intrusive option that addresses the real risk.
- Keep charging in one consistent place
- Use contact photos and plain labels
- Practise video calls together
- Write down who can help when something changes
Plan for failure
Have a non-digital backup for vital information, appointments and emergency contacts. Do not make medication or personal safety depend on a device the person cannot reliably use.
Sources and further reading
Reviewed against trusted UK health guidance. Personal circumstances vary; speak to a qualified professional for individual advice.